Shift Leader - Guest Experience & Store Ops

Bel Air Village; Auburn (CA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Free meals

Employee discounts

Training & growth programs

Free uniforms

Health benefits

Job summary

Jamba in Auburn, CA is seeking a Shift Manager to lead daily store operations, uphold quality, safety, and cleanliness, and motivate the team to deliver exceptional guest experiences. You’ll be the heartbeat of the store when leaders are away, making quick decisions to keep service smooth and guests happy.

The role requires 18+ and 3–6 months of first-line supervisory experience, flexible availability, and a food handler certification.

Qualifications

• Must be 18 years or older.
• 3–6 months of first-line supervisory experience preferred.
• Flexible availability—weeknights, weekends, and holidays.
• TB clearance required; food safety background beneficial.
• Food handler certification (current or within 30 days).
• High school diploma or equivalent.
• Comfortable using smartphones, tablets and POS technology.
• Basic math and computer skills (Microsoft, POS systems).
• Ability to stand, bend, lift, and stay active during shifts.

Responsibilities

• Lead the team and be the go-to decision maker during your shift.
• Maintain high standards for food quality, service, cleanliness, and safety.
• Motivate and support team members to deliver exceptional guest experiences.
• Troubleshoot challenges—team needs, guest concerns, or supplier issues.
• Know when and how to elevate matters to store leadership.

Skills

Supervisory experience

Cash handling

Customer service

Basic math

Tech-savvy

Education

High school diploma

Food handler certification

Tools

POS systems

Smartphones/tablets

Job description

Jamba in Auburn, CA is seeking a Shift Manager to lead daily store operations, uphold quality, safety, and cleanliness, and motivate the team to deliver exceptional guest experiences. You’ll be the heartbeat of the store when leaders are away, making quick decisions to keep service smooth and guests happy.

The role requires 18+ and 3–6 months of first-line supervisory experience, flexible availability, and a food handler certification.