Shift Leader: Elevate Guest Experience & Team

Sonic Drive-In; Greenwood (IN); Hybrid; USD 17,000 - 25,000; Full time

Job summary

SONIC Drive-In in Greenwood, IN is seeking a Restaurant Crew Leader to support the General Manager in daily operations, ensuring quality food, cleanliness, sanitation, and guest satisfaction.

You'll assist with hiring, training, supervising and developing team members, drive a positive shift atmosphere, coach performance, and manage food, labor, and guest service while complying with laws and safety standards.

Qualifications

• Excellent leadership and communication skills.
• High standards for self and the team.
• Positive attitude during rushes or stressful situations.
• Resiliency and willingness to learn and grow.
• Ability to prioritize and complete tasks.
• Effective math and reading skills.
• Willingness to work irregular hours, including nights, weekends, and holidays.

Responsibilities

• Assist with hiring, training, supervising, and developing staff.
• Ensure guest satisfaction and repeat business.
• Explain the bigger picture and the purpose of tasks to the team.
• Provide coaching and feedback to improve performance.
• Create a positive, upbeat atmosphere during shifts.
• Manage food, paper, labor, and guest service.
• Maintain safety and sanitation standards.
• Relentlessly comply with all laws and regulations.

Skills

Leadership

Communication

Positive attitude

Resiliency

Learn & grow

Prioritization

Math & Reading

Irregular hours

Job description

SONIC Drive-In in Greenwood, IN is seeking a Restaurant Crew Leader to support the General Manager in daily operations, ensuring quality food, cleanliness, sanitation, and guest satisfaction.

You'll assist with hiring, training, supervising and developing team members, drive a positive shift atmosphere, coach performance, and manage food, labor, and guest service while complying with laws and safety standards.