Shift Leader: Elevate Guest Experience & Profit

Burger King; Pottsville (Schuylkill County); On-site; USD 18,000 - 23,000; Full time

Job summary

Burger King in Pottsville, PA is seeking a Shift Leader to help run daily operations on assigned shifts. You will support the RGM and AM, guide Team Members, and drive guest satisfaction through efficient, friendly service.

Ideal candidates bring 1–2 years of quick-service experience, a high school diploma or GED, and availability for evenings, weekends, and holidays. Long shifts may be required to ensure smooth operations.

Qualifications

• Age 18 or older.
• High school diploma or GED required; some college preferred.
• 1–2 years of quick-service restaurant experience.
• Available to work evenings, weekends and holidays.
• Ability to work long or irregular shifts.

Responsibilities

• Assist in managing restaurant operations during shifts.
• Direct and coach Team Members to meet performance goals.
• Ensure fast, accurate, and friendly service within speed-of-service guidelines.
• Maintain brand standards, safety, cleanliness, and inventory control.
• Perform Team Member duties when needed to support operations.

Skills

Guest service

Shift leadership

Coaching

Education

High school diploma or GED

Some college

Job description

Burger King in Pottsville, PA is seeking a Shift Leader to help run daily operations on assigned shifts. You will support the RGM and AM, guide Team Members, and drive guest satisfaction through efficient, friendly service.

Ideal candidates bring 1–2 years of quick-service experience, a high school diploma or GED, and availability for evenings, weekends, and holidays. Long shifts may be required to ensure smooth operations.