Guest Experience Shift Leader

UDF; Olde West Chester (OH); On-site; USD 18,000 - 21,000; Full time

Job summary

United Dairy Farmers is seeking a Shift Leader in Ohio to support daily store operations and deliver the Hi Five Guest Experience. This full-time role (37-40 hours weekly) may include 1st, 2nd, or 3rd shifts and reports to the Store Manager.

Responsibilities include overseeing guest services, preparing DipSide items, operating the POS and gas console, stocking and maintaining displays, and upholding safety and cash-control procedures.

Qualifications

• Ability to communicate effectively in English with customers.
• Able to operate POS and gas console.
• Ability to lift and handle merchandise and work in a fast-paced retail environment.

Responsibilities

• Provide the Hi Five Guest Experience to guests and ensure the store is prepared for guests at all times.
• Prepare DipSide items and ice cream/yogurt products.
• Operate POS system and gas console, including handling payments and giving correct change.
• Stock shelves, dip cabinet, coffee pots and ice dispensers; rotate stock and check dates.
• Maintain security and cash control; follow tobacco/alcohol management and safety programs.
• Keep store and parking lot clean and safe; monitor temperatures for refrigeration equipment.
• Complete time records and Customer First documentation; perform other duties as assigned.

Job description

United Dairy Farmers is seeking a Shift Leader in Ohio to support daily store operations and deliver the Hi Five Guest Experience. This full-time role (37-40 hours weekly) may include 1st, 2nd, or 3rd shifts and reports to the Store Manager.

Responsibilities include overseeing guest services, preparing DipSide items, operating the POS and gas console, stocking and maintaining displays, and upholding safety and cash-control procedures.