Shift Leader: Elevate Customer Experience & Store Ops

CVS Health; Chagrin Falls (OH); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking a Shift Supervisor to assist the Store Management team in driving store execution and customer service. This role leads on-site staff when no manager is present and ensures opening and closing procedures are completed.

Responsibilities include supervising crew, communicating with management, assisting customers, merchandising, inventory, and maintaining confidentiality. This full-time position offers a comprehensive benefits package.

Qualifications

• Deductive reasoning and analytical skills required.
• Strong communication and supervision abilities.
• Flexible schedule including mornings, overnights, weekends.
• Proficient with basic computer tools.

Responsibilities

• Lead store staff when no manager on site.
• Ensure smooth store operations and opening/closing procedures.
• Supervise crew and assign/direct activities.
• Communicate with management and crews.
• Assist customers with questions and complaints.
• Promote CVS customer service culture.
• Maintain customer/patient confidentiality.
• Price merchandise and stock shelves.
• Execute displays, signage, and weekly promotions.
• Reset departments after planograms.

Skills

Deductive reasoning

Analytical skills

Computer skills

Communication skills

Supervision skills

Flexible schedule

Education

High School Diploma or Equivalent

Job description

CVS Health is seeking a Shift Supervisor to assist the Store Management team in driving store execution and customer service. This role leads on-site staff when no manager is present and ensures opening and closing procedures are completed.

Responsibilities include supervising crew, communicating with management, assisting customers, merchandising, inventory, and maintaining confidentiality. This full-time position offers a comprehensive benefits package.