Shift Supervisor - Lead Store Ops & Customer Experience

CVS Health; Morrisville (Bucks County); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Employee discounts

Job summary

CVS Health is seeking a Shift Supervisor to support the Store Management team in driving store execution and customer loyalty through outstanding service. When no manager is onsite, you will lead staff and ensure opening/closing procedures are completed.

This role emphasizes supervision, customer interaction, merchandising, and maintaining confidentiality. It offers a full-time schedule with a comprehensive benefits package and a pay range reflective of regional standards.

Qualifications

• Deductive reasoning ability and analytical skills.
• Advanced communication and supervision skills.
• Ability to work a flexible schedule, including early mornings, overnights and weekends.

Responsibilities

• Lead store staff when management is not on site, ensuring operations run smoothly.
• Supervise the crew by directing and following up on activities.
• Communicate effectively with store management and crews.
• Assist customers with questions, problems and complaints and promote CVS customer service culture.
• Maintain customer confidentiality and ensure a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Supervision skills

Flexible schedule

Overtime readiness

Education

High School Diploma Or Equivalent

Job description

CVS Health is seeking a Shift Supervisor to support the Store Management team in driving store execution and customer loyalty through outstanding service. When no manager is onsite, you will lead staff and ensure opening/closing procedures are completed.

This role emphasizes supervision, customer interaction, merchandising, and maintaining confidentiality. It offers a full-time schedule with a comprehensive benefits package and a pay range reflective of regional standards.