Shift Leader — Dynamic Restaurant Leadership

Jersey Mike's Subs | Culinary Ventures 2 LLC; Southaven (MS); On-site; USD 32,000 - 52,000; Full time

Job summary

Jersey Mike’s Subs in Mississippi is seeking an experienced Shift Leader for our day shift. The role requires restaurant leadership, coaching of the team, and maintaining high standards in a fast-paced environment.

The ideal candidate has prior restaurant experience, proven leadership ability, and strong communication skills. This full-time position offers responsibility, hands-on supervision, and opportunities to advance within Jersey Mike’s Subs.

Qualifications

• Restaurant experience is required.
• Shift leader, key holder, supervisor, or leadership experience preferred.
• Ability to coach and hold team members accountable.
• Comfortable working in a fast-paced restaurant environment.

Responsibilities

• Lead and motivate team members during daily shifts.
• Provide friendly, fast, and accurate customer service.
• Ensure sandwiches and other menu items are prepared to Jersey Mike’s standards.
• Assign tasks and keep team members productive throughout the shift.
• Maintain a clean, organized, and food-safe restaurant.
• Handle opening and/or closing shift responsibilities.
• Assist with cash handling and register procedures.
• Monitor food quality, portioning, and product freshness.
• Help train and develop new and existing team members.
• Handle customer concerns professionally.
• Support management with inventory, prep, and daily restaurant operations.
• Set the example for teamwork, urgency, cleanliness, and hospitality.

Skills

Team leadership

Customer service

Communication skills

Food safety awareness

Job description

Jersey Mike’s Subs in Mississippi is seeking an experienced Shift Leader for our day shift. The role requires restaurant leadership, coaching of the team, and maintaining high standards in a fast-paced environment.

The ideal candidate has prior restaurant experience, proven leadership ability, and strong communication skills. This full-time position offers responsibility, hands-on supervision, and opportunities to advance within Jersey Mike’s Subs.