Shift Leader: Drive Team Momentum & Guest Joy

Caribou Coffee; Monroe (NC); On-site; USD 35,000 - 45,000; Full time

Job summary

A popular coffee chain is seeking a Shift Leader in Monroe, NC. The candidate will oversee daily operations, ensuring team engagement and guest satisfaction. Responsibilities include coaching team members, managing shifts, and performing administrative tasks. A minimum of 1 year in a leadership role or customer service is required. The ideal candidate should embody the company’s core values, contributing to a positive team culture. Join a dynamic team that values creativity and community involvement.

Qualifications

• At least 1 year of leadership, restaurant, retail or customer service experience required.
• Must be at least 18 years of age.

Responsibilities

• Lead shifts focusing on team engagement and guest satisfaction.
• Coach and give feedback to team members.
• Perform administrative tasks like inventory and bank deposits.

Skills

Leadership experience

Customer service

Team engagement

Education

High school diploma or GED equivalent

Job description

A popular coffee chain is seeking a Shift Leader in Monroe, NC. The candidate will oversee daily operations, ensuring team engagement and guest satisfaction. Responsibilities include coaching team members, managing shifts, and performing administrative tasks. A minimum of 1 year in a leadership role or customer service is required. The ideal candidate should embody the company’s core values, contributing to a positive team culture. Join a dynamic team that values creativity and community involvement.