Shift Leader: Inspire Team & Delight Guests

Coffee and Bagel Brands; Monroe (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

Coffee and Bagel Brands is seeking a Shift Leader in Monroe, NC. The ideal candidate will have at least one year of leadership experience in a restaurant, retail, or customer service environment. Responsibilities include leading shifts, ensuring team engagement, coaching team members, and maintaining quality standards. The position requires flexibility to work early mornings or weekends and offers a dynamic work environment focused on making fun happen and supporting one another.

Qualifications

• At least 1 year of leadership, restaurant, retail or customer service experience.
• Ability to work early mornings, evenings, holidays, or weekends.
• Must be at least 18 years of age.

Responsibilities

• Lead shifts focusing on team engagement and guest satisfaction.
• Ensure execution of SOP and quality standards.
• Coach and develop Team Members during shifts.

Skills

Leadership

Customer service

Team engagement

Communication

Education

High school diploma or GED equivalent

Job description

Coffee and Bagel Brands is seeking a Shift Leader in Monroe, NC. The ideal candidate will have at least one year of leadership experience in a restaurant, retail, or customer service environment. Responsibilities include leading shifts, ensuring team engagement, coaching team members, and maintaining quality standards. The position requires flexibility to work early mornings or weekends and offers a dynamic work environment focused on making fun happen and supporting one another.