Shift Leader: Drive Guest Experience & Restaurant Ops

Arby's, Inc.; Tarboro (NC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Bonus Program

Health Insurance

Health Savings Account

PTO

Employee Rewards & Recognition Program

Job summary

A leading fast food franchise in North Carolina is seeking a Shift Manager to oversee restaurant operations and ensure excellent guest service. The ideal candidate will have strong leadership skills and a focus on customer satisfaction. Responsibilities include managing team performance and executing restaurant controls. The position requires a valid driver's license, ServSafe certification, and the ability to work in various conditions.

Qualifications

• Must have a reliable vehicle and valid driver’s license.
• Must be ServSafe certified or capable of obtaining certification.
• Ability to work in warm and cold temperatures.
• Ability to stand for 8-10 hours.
• Ability to lift up to 50lbs.

Responsibilities

• Ensure team members provide outstanding service to satisfy guests.
• Assist management with training and coaching team members.
• Utilizes systems to run a great restaurant on all shifts.

Skills

Customer Service

Leadership

Coaching and Developing others

P&L Management

Emotional Resilience

Job description

A leading fast food franchise in North Carolina is seeking a Shift Manager to oversee restaurant operations and ensure excellent guest service. The ideal candidate will have strong leadership skills and a focus on customer satisfaction. Responsibilities include managing team performance and executing restaurant controls. The position requires a valid driver's license, ServSafe certification, and the ability to work in various conditions.