Shift Leader: Inspire Teams, Elevate Guest Experience

Coffee and Bagel Brands; Charlotte (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

Coffee and Bagel Brands is looking for a Shift Leader in Charlotte, North Carolina. The Shift Leader will provide overall leadership and direction in the store, ensuring team engagement and guest satisfaction. Responsibilities include coaching team members, managing daily operations, and ensuring consistent quality standards. Candidates should have at least one year of leadership experience and be willing to work flexible hours, including early mornings and weekends. A high school diploma or equivalent is preferred.

Qualifications

• At least 1 year of leadership, restaurant, retail, or customer service experience required.
• Must be at least 18 years of age.
• Ability to work early mornings, evenings, holidays, and weekends.

Responsibilities

• Lead shifts focusing on team engagement and guest satisfaction.
• Ensure consistent execution of quality standards.
• Coach and develop team members on responsibilities.

Skills

Leadership

Customer service

Team engagement

Education

High school diploma or GED equivalent

Job description

Coffee and Bagel Brands is looking for a Shift Leader in Charlotte, North Carolina. The Shift Leader will provide overall leadership and direction in the store, ensuring team engagement and guest satisfaction. Responsibilities include coaching team members, managing daily operations, and ensuring consistent quality standards. Candidates should have at least one year of leadership experience and be willing to work flexible hours, including early mornings and weekends. A high school diploma or equivalent is preferred.