Shift Leader: Drive Service & Team Growth

Habit Burger Grill; Vancouver (WA); In loco; USD 42.000 - 62.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental and Vision

Company-paid Long-Term Disability

Company-paid Life Insurance

401(k) Retirement Savings Plan with %

Vacation Pay

Sick Time

Referral Bonus Programs

Employee Meal Program (free meals)

Employee Discounts on all other food

Descrizione del lavoro

Habit Burger Grill in Washington state seeks a Shift Leader to oversee both FOH and BOH operations, ensuring exceptional guest service and adherence to safety and quality standards. You will support management in controlling costs, driving sales, and maintaining efficient shift execution.

The role emphasizes leadership, coaching, and hands-on supervision, with opportunities for growth within a people-first culture and competitive benefits.

Competenze

• 1 year of experience in related food service management (preferred).
• High school degree or equivalent preferred.
• Food Manager Certification and/or ServSafe Manager Certificate required.

Mansioni

• Greet guests in a polite, friendly manner.
• Handle guests’ requests and complaints.
• Assist in recruiting and hiring FOH staff.
• Train and develop FOH staff to meet customer service standards.
• Ensure staff comply with safety, hygiene, and appearance standards.
• Oversee daily restaurant shift operations.
• Help increase sales by ensuring guest satisfaction and resolving issues promptly.
• Maintain food quality and availability.
• Keep areas clean, organized, and stocked.
• Open/close duties with checklists.
• Prepare deposits and reconcile cash drawers.

Conoscenze

Leadership

Customer service

English

Problem-solving

Conflict resolution

Team training

Math skills

Computer literacy

Formazione

High school diploma or equivalent

Descrizione del lavoro

Habit Burger Grill in Washington state seeks a Shift Leader to oversee both FOH and BOH operations, ensuring exceptional guest service and adherence to safety and quality standards. You will support management in controlling costs, driving sales, and maintaining efficient shift execution.

The role emphasizes leadership, coaching, and hands-on supervision, with opportunities for growth within a people-first culture and competitive benefits.