Shift Leader: Drive Service & Store Operations

Dunkin' Donuts; Mission (TX); Hybrid; USD 19,000 - 25,000; Full time

Job summary

Dunkin' Donuts in Mission, TX is seeking a Shift Leader to coach team members, ensure Brand standards, and deliver great guest service during each shift. You will set goals, assign tasks, and motivate others, providing timely feedback to maintain high performance.

Responsibilities include supporting the Restaurant Manager to meet operational goals, coaching staff, and ensuring food safety and guest satisfaction on every shift.

Qualifications

• Basic computer skills.
• Fluent in spoken and written English.
• Previous leadership experience in retail, restaurant or hospitality preferred.

Responsibilities

• Perform all responsibilities of restaurant team members during your shift.
• Support the Restaurant Manager in meeting operational goals and ensuring Brand standards are met.
• Communicate shift priorities, goals and results to restaurant team members and coach as needed.
• Oversee franchisee safety, security and profitability policies throughout the shift.
• Schedule team members for shifts and manage cash over/short according to policies.

Skills

Basic computer skills

Fluent English

Leadership experience

Job description

Dunkin' Donuts in Mission, TX is seeking a Shift Leader to coach team members, ensure Brand standards, and deliver great guest service during each shift. You will set goals, assign tasks, and motivate others, providing timely feedback to maintain high performance.

Responsibilities include supporting the Restaurant Manager to meet operational goals, coaching staff, and ensuring food safety and guest satisfaction on every shift.