Shift Leader: Drive Service, Quality & Profit

Papa John's International; Walnut (CA); On-site; USD 22,000 - 30,000; Full time

Job summary

Papa John's International is seeking a Shift Leader to supervise shifts and work areas, ensuring high quality products and customer service while supporting restaurant profitability. The role involves enforcing company policies, procedures, and system usage, and maintaining compliance with laws and ethical practices.

Key duties include managing station duties, ensuring adequate shift coverage, controlling costs, and delivering consistent product quality to meet guest expectations.

Qualifications

• High School diploma or GED preferred.
• Serv-Safe/Local or State Food Service Certification preferred
• Previous restaurant shift lead experience preferred

Responsibilities

• Adheres to guidelines and expectations for each station, maintains product quality, and supports customer satisfaction.
• Exemplifies Core Values, maintains a positive attitude, and collaborates with others.
• Ensures adequate shift coverage and provides immediate feedback to correct problems, maintains cleanliness and cost controls.
• Contributes to profit goals by managing cash and inventory within company guidelines and using FOCUS system to monitor performance.

Skills

Cash Management

Planning

Organization

Effective Communications

Education

High School diploma / GED

Job description

Papa John's International is seeking a Shift Leader to supervise shifts and work areas, ensuring high quality products and customer service while supporting restaurant profitability. The role involves enforcing company policies, procedures, and system usage, and maintaining compliance with laws and ethical practices.

Key duties include managing station duties, ensuring adequate shift coverage, controlling costs, and delivering consistent product quality to meet guest expectations.