Shift Leader: Drive Service, Lead the Team & Fast-Paced Wins

Hunter Super Techs - TurnPoint; Clarkesville (GA); On-site; USD 28,000 - 36,000; Full time

Job summary

Dunkin' Donuts franchise in Clarkesville, GA is seeking a Shift Leader to coach team members, uphold brand standards, and deliver great guest service during your shift. You’ll set goals, assign tasks, monitor performance, and handle guest issues while keeping operations running smoothly and safely.

Responsibilities include supervising team members, ensuring food safety, managing cash over/short, and coordinating with the Restaurant Manager to meet targets.

Qualifications

• Basic computer skills and English proficiency required.
• Previous leadership experience in retail, restaurant or hospitality preferred.
• Ability to coach and motivate team members.

Responsibilities

• Coach restaurant team members throughout the shift, providing timely feedback.
• Ensure Brand standards are met during shift, including food and beverage prep.
• Delegate tasks and responsibilities to maintain smooth workflow and resource use.
• Manage cash over/short and ensure franchisee cash policies are followed.
• Monitor attendance and uphold company policies; support safety and profitability.

Skills

Leadership

Teamwork

Communication

Problem solving

Customer service

Job description

Dunkin' Donuts franchise in Clarkesville, GA is seeking a Shift Leader to coach team members, uphold brand standards, and deliver great guest service during your shift. You’ll set goals, assign tasks, monitor performance, and handle guest issues while keeping operations running smoothly and safely.

Responsibilities include supervising team members, ensuring food safety, managing cash over/short, and coordinating with the Restaurant Manager to meet targets.