Shift Leader - Drive Guest Experience & Team Growth

Ontario Trillium Foundation; Mableton (GA); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Growth opportunities

Job summary

Dunkin' franchisee in Georgia is seeking a Shift Leader to coach Crew Members during each shift, ensuring Brand standards and a friendly guest experience. You will help the team stay focused and provide on-the-spot guidance to keep service fast and accurate.

You will set goals, assign tasks, monitor performance, and deliver timely feedback to celebrate successes and motivate growth within the team.

Qualifications

• Experience leading a team during a shift.
• Ability to coach Crew Members to uphold Brand standards.
• Commitment to delivering a friendly guest experience.

Responsibilities

• Coach Crew Members during shifts to execute Brand standards.
• Set goals and assign tasks to team members.
• Provide timely feedback and celebrate successes.

Skills

Leadership

Coaching

Team management

Guest experience

Feedback

Job description

Dunkin' franchisee in Georgia is seeking a Shift Leader to coach Crew Members during each shift, ensuring Brand standards and a friendly guest experience. You will help the team stay focused and provide on-the-spot guidance to keep service fast and accurate.

You will set goals, assign tasks, monitor performance, and deliver timely feedback to celebrate successes and motivate growth within the team.