Shift Leader: Drive Sales & Team Excellence

Miniso; Rancho Cucamonga (CA); In loco; USD 25.000 - 29.000; Tempo pieno

Descrizione del lavoro

MINISO USA seeks a Shift Leader to assist the Store Manager with daily operations, staff training, and delivering outstanding customer service. You will help drive sales, manage opening/closing, merchandising, and cash handling while maintaining store standards.

You’ll promote the store’s membership program to build loyalty, engage customers on the floor and at the register, and support loss prevention to protect assets. This role offers a dynamic, energetic environment that rewards initiative.

Competenze

• High school diploma or equivalent; associate degree preferred.
• 1+ years of experience as a keyholder, supervisor, or shift leader.
• Strong leadership and customer engagement skills.

Mansioni

• Lead by example to drive sales and meet KPI goals.
• Train and develop sales associates for product knowledge and engagement.
• Support daily operations including replenishment and cash handling.
• Maintain store appearance and implement merchandising updates.
• Open/close the store and ensure safety/compliance.
• Resolve customer concerns professionally and escalate when needed.
• Support loss prevention and adhere to company policies.
• Promote membership program to build customer loyalty.
• Process transactions accurately using POS systems.
• Participate in promotions and sales events.

Conoscenze

Leadership

Interpersonal skills

Conflict resolution

Multitasking

Retail operations

POS systems

Formazione

High school diploma

Associate degree preferred

Strumenti

POS systems

Descrizione del lavoro

MINISO USA seeks a Shift Leader to assist the Store Manager with daily operations, staff training, and delivering outstanding customer service. You will help drive sales, manage opening/closing, merchandising, and cash handling while maintaining store standards.

You’ll promote the store’s membership program to build loyalty, engage customers on the floor and at the register, and support loss prevention to protect assets. This role offers a dynamic, energetic environment that rewards initiative.