Shift Leader: Drive Sales & Customer Experience

Miniso; Grand Prairie (TX); On-site; USD 19,286 - 26,174; Full time

Job summary

Miniso in Grand Prairie, TX seeks a Shift Leader to assist the Store Manager with daily operations and training. You will engage customers, manage cash at the register, handle replenishment, merchandising, opening/closing, and shipment processing while promoting the store’s membership program.

Ideal candidates bring 1+ years in a supervisory role in retail, strong communication skills, and the ability to multitask in a fast-paced environment.

Qualifications

• Strong leadership and customer-service orientation required.
• Ability to train and develop sales associates on the floor and at the register.
• Experience with cash handling and basic store operations preferred.

Responsibilities

• Lead by example to drive sales and meet KPI goals.
• Assist Store Manager in training sales associates and maintaining product knowledge.
• Support daily operations including replenishment, cash handling, and merchandising.
• Open/close the store and ensure safety and cleanliness.
• Resolve customer concerns professionally and escalate when needed.
• Assist with promotions and loyalty program participation.

Skills

Leadership

Interpersonal skills

Conflict-resolution

Education

High school diploma or equivalent

Associate degree preferred

Tools

POS systems

Job description

Miniso in Grand Prairie, TX seeks a Shift Leader to assist the Store Manager with daily operations and training. You will engage customers, manage cash at the register, handle replenishment, merchandising, opening/closing, and shipment processing while promoting the store’s membership program.

Ideal candidates bring 1+ years in a supervisory role in retail, strong communication skills, and the ability to multitask in a fast-paced environment.