Shift Leader: Drive Guest Experience & Team Success

Zaxbys; Lancaster (SC); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Free meals on shift

50% off meals

Flexible schedule

Early access to pay

Advancement opportunities

401(k) with employer match

Medical, Dental, Vision Insurance

Short and Long-Term Disability

Employer-Paid Life Insurance

Job summary

Zaxbys is seeking a Shift Leader to manage the product, process, and people for each shift. You will supervise team members, respond to guest concerns, and ensure standards are met. The role emphasizes coaching, training, and maintaining a safe, efficient operation.

Responsibilities include setting shift goals, managing equipment issues, and leading by example to uphold guest satisfaction and company standards.

Qualifications

• Experience leading teams in fast-paced environments.
• Strong interpersonal and verbal communication skills.
• Ability to multi-task and manage time effectively.

Responsibilities

• Supervise shift operations, assign tasks, and respond to guest concerns.
• Train and coach team members to meet company standards.
• Ensure safety, cleanliness, and product quality during the shift.
• Handle opening/closing duties and manage inventory as needed.
• Collaborate with management to hit shift goals and maintain guest satisfaction.

Skills

Leadership

Communication

Team Management

Problem Solving

Job description

Zaxbys is seeking a Shift Leader to manage the product, process, and people for each shift. You will supervise team members, respond to guest concerns, and ensure standards are met. The role emphasizes coaching, training, and maintaining a safe, efficient operation.

Responsibilities include setting shift goals, managing equipment issues, and leading by example to uphold guest satisfaction and company standards.