Shift Leader: Drive Guest Experience & Team Growth

RaceTrac; South Carolina; On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Competitive pay

Career growth opportunities

Leadership training

Flexible scheduling

Benefits package

Job summary

RaceTrac is seeking a Shift Manager to lead a winning team on your shift, set a positive tone, and ensure guest satisfaction. You will coach team members, handle food service, stocking, cleaning, and cash handling, while modeling accountability.

This role emphasizes operational excellence, training, inventory, safety, and communication with store leadership; flexible scheduling and growth opportunities are highlighted.

Qualifications

• 2–3 years of work experience in retail, restaurant, or food service.
• 1+ years of leadership or supervisory experience.
• Comfort in fast-paced, high-volume, guest-focused environments.
• Ability to follow through on tasks and coach others to do the same.
• Strong communication and team building skills.

Responsibilities

• Lead a Winning Team on Your Shift and set the tone for guest service.
• Coach team members in real-time and provide guidance during every shift.
• Train staff to meet food safety, cleanliness, and service standards.
• Oversee inventory, cash handling, and store processes with the team.
• Escalate guest concerns and ensure timely resolution with empathy.

Skills

Leadership

Communication

Team Building

Customer Service

Education

High School Diploma or GED

Job description

RaceTrac is seeking a Shift Manager to lead a winning team on your shift, set a positive tone, and ensure guest satisfaction. You will coach team members, handle food service, stocking, cleaning, and cash handling, while modeling accountability.

This role emphasizes operational excellence, training, inventory, safety, and communication with store leadership; flexible scheduling and growth opportunities are highlighted.