Shift Leader: Lead & Elevate Guest Experience

Dunkin' | Mulholland Network; Wood-Ridge (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Team-oriented environment

Growth opportunities

Job summary

Dunkin' franchisee is seeking a dedicated Shift Leader to coach Crew Members, ensure Brand standards, and deliver a friendly guest experience. You will set goals, assign tasks, and motivate the team to perform at their best on each shift.

Join a fast-paced, team-oriented environment offering competitive wages, growth opportunities, and a focus on developing employees for long-term success within the Dunkin' network.

Qualifications

• Experience coaching and supervising crew members.
• Ability to set goals, delegate tasks, and motivate staff.
• Commitment to brand standards and guest experience.

Responsibilities

• Coach Crew Members during shifts to uphold Brand standards and deliver a great guest experience.
• Set goals, provide job assignments, and monitor performance throughout the shift.
• Provide timely feedback and recognize successes to drive continuous improvement.

Skills

Coaching

Leadership

Customer service

Team motivation

Feedback

Job description

Dunkin' franchisee is seeking a dedicated Shift Leader to coach Crew Members, ensure Brand standards, and deliver a friendly guest experience. You will set goals, assign tasks, and motivate the team to perform at their best on each shift.

Join a fast-paced, team-oriented environment offering competitive wages, growth opportunities, and a focus on developing employees for long-term success within the Dunkin' network.