Shift Leader: Drive Fast, Friendly Service & Profit

Firehouse Subs; Clive (IA); On-site; USD 21,000 - 26,000; Full time

Job summary

Firehouse Subs is seeking an Hourly Shift Coordinator to lead a restaurant shift, focusing on sales and profitability while ensuring top-notch guest service. You will manage team performance, coaching, and adherence to brand standards across operations during your shift.

The role requires 1–2 years of QSR experience, a high school diploma or GED, and availability for evenings, weekends and holidays. Previous inventory and cash handling experience is a plus.

Qualifications

• High School Diploma or GED required; 2 years of college preferred.
• 1–2 years of quick service restaurant experience.
• Demonstrated understanding of guest service principles.
• Availability to work evenings, weekends and holidays.

Responsibilities

• Operates as Shift Leader to drive sales, profitability, guest service and people results.
• Directs Team Members on workstations and maintains speed of service.
• Coaches and gives feedback to improve restaurant performance.
• Performs duties of Team Member when necessary.

Skills

Guest service

Team leadership

Cash handling

Inventory management

Education

High School Diploma or GED

2 years of college preferred

Job description

Firehouse Subs is seeking an Hourly Shift Coordinator to lead a restaurant shift, focusing on sales and profitability while ensuring top-notch guest service. You will manage team performance, coaching, and adherence to brand standards across operations during your shift.

The role requires 1–2 years of QSR experience, a high school diploma or GED, and availability for evenings, weekends and holidays. Previous inventory and cash handling experience is a plus.