Shift Leader — Customer Service & Food Operations

Fivestar; Munfordville (KY); Sur place; USD 38 000 - 54 000; Plein temps

Résumé du poste

FiveStar in Munfordville, KY is seeking a Shift Supervisor to assist the store management team in daily operations, including customer service, food service, and basic accounting tasks.

You will mentor the store team, ensure compliance with company policies, manage inventory and merchandising, and help maintain safe, high-quality service across all shifts. The role requires flexibility for early, mid, or overnight shifts, a valid driver’s license, and reliability. Equal Opportunity Employer.

Qualifications

• High School Diploma, GED, or equivalent experience.
• A valid driver’s license.
• Must be at least 18.
• Professional appearance and a positive attitude.

Responsabilités

• Proficient in customer service and food service responsibilities.
• Practices and promotes the FiveStar treatment (friendly atmosphere, customer’s needs met, suggestive selling).
• Partners with FiveStar team to provide customers with service as outlined by the company’s policies and procedures.
• Assists in timely and thorough training of store team.
• Assists in educating store team on policies and communications.
• Merchandising and ensuring adequate inventory levels (evaluate displays, pricing, promotional signage, out of stocks).
• Responsible for general store operations in the absence of store management team, ensuring inventory control methods are in place, equipment is in good condition, accounting and paperwork tasks are completed timely, and safety and robbery prevention guidelines are in place.
• Partners with store management team to assure quality food operation. Evaluate appearance of food service areas, food quality, signage, and follow food service guidelines.

Connaissances

Customer service

Food service

Team player

Basic Computer Skills

Formation

High School Diploma or GED

Description du poste

FiveStar in Munfordville, KY is seeking a Shift Supervisor to assist the store management team in daily operations, including customer service, food service, and basic accounting tasks.

You will mentor the store team, ensure compliance with company policies, manage inventory and merchandising, and help maintain safe, high-quality service across all shifts. The role requires flexibility for early, mid, or overnight shifts, a valid driver’s license, and reliability. Equal Opportunity Employer.