Shift Lead: Service, Merchandising & Store Ops

FiveStar Food Mart; Paducah (KY); Hybrid; USD 17,000 - 22,000; Full time

Job summary

FiveStar Food Mart in Paducah, KY is seeking a Shift Supervisor to partner with the store management team and assist in overseeing daily operations, including customer service and food service. You will help train the store team, supervise duties, ensure merchandising and inventory levels, and step in for management when required while upholding safety and company policies.

The role requires a customer-first mindset and reliable attendance to maintain a friendly atmosphere and efficient store

Qualifications

• High School Diploma, GED, or equivalent experience.
• A valid driver’s license.
• Must be at least 18.
• Professional appearance and a positive attitude.
• Team player, customer focused, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Responsibilities

• Assist in managing store operations and customer service.
• Support management in accounting, marketing, and food service.
• Train store team.
• Monitor merchandising and inventory levels.
• Ensure safety and robbery prevention guidelines.
• Work with management to assure quality food operation.

Skills

Customer service

Food service

Team player

Basic computer skills

Positive attitude

Excellent attendance

Education

High school diploma or GED

Job description

Description

General Summary: The Shift Supervisor partners with the store management team to learn and assist in managing the overall operations of the store, including but not limited to accounting, marketing, customer service, and food service. They manage, assist, and direct store team in their duties as required by company policy and procedures as they learn basic management duties.

• Proficient in customer service and food service responsibilities.
• Practices and promotes the FiveStar treatment (friendly atmosphere, customer’s needs met, suggestive selling).
• Partners with FiveStar team to provide customers with service as outlined by the company’s policies and procedures.
• Assists in timely and thorough training of store team.
• Assists in educating store team on policies and communications.
• Merchandising and ensuring adequate inventory levels (evaluate displays, pricing, promotional signage, out of stocks).
• Responsible for general store operations in the absence of store management team, ensuring inventory control methods are in place, equipment is in good condition, accounting and paperwork tasks are completed timely, and safety and robbery prevention guidelines are in place.
• Partners with store management team to assure quality food operation. Evaluate appearance of food service areas, food quality, signage, and follow food service guidelines.

Minimum Qualifications:

• High School Diploma, GED, or equivalent experience
• A valid driver’s license
• Must be at least 18
• Professional appearance and a positive attitude.
• Team player, customer focused, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Physical Requirements:

• Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.
• Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.
• Ability to work in varying seasonal weather conditions.

FiveStar is a Equal Opportunity Employer

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.