Shift Leader: Customer Service & Store Ops

CVS Health; Essex (VT); On-site; USD 23,000 - 36,000; Full time

Job summary

CVS Health in Essex, Vermont is seeking a dedicated Shift Supervisor to support the CVS Store Management team, drive store execution, and enhance customer loyalty through exceptional service. You will lead staff in the manager's absence and ensure opening/closing procedures are completed accurately.

This role requires strong communication, supervision, and problem‑solving skills, with eligibility for a comprehensive benefits package and full‑time hours (40 weekly).

Qualifications

• Deductive reasoning and analytical abilities are essential.
• Strong communication and supervision capabilities.
• Willingness to work varied shifts, including mornings, overnights and weekends.

Responsibilities

• Lead store staff in the absence of a manager to ensure smooth operations.
• Assist customers and resolve issues while upholding CVS customer service standards.
• Oversee merchandise presentation, pricing, stocking and resets per planograms.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision skills

Flexible schedule

Education

High School diploma or equivalent

Job description

CVS Health in Essex, Vermont is seeking a dedicated Shift Supervisor to support the CVS Store Management team, drive store execution, and enhance customer loyalty through exceptional service. You will lead staff in the manager's absence and ensure opening/closing procedures are completed accurately.

This role requires strong communication, supervision, and problem‑solving skills, with eligibility for a comprehensive benefits package and full‑time hours (40 weekly).