Shift Supervisor: Lead Store Ops & Customer Care

CVS Health; Rowlett (TX); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings

Wellness programs

Other resources

Job summary

CVS Health is seeking a Shift Supervisor to support store management and drive store execution with a strong emphasis on customer service. You will lead staff during shifts, ensure opening/closing procedures, and resolve issues to maintain a positive shopping experience.

The role requires deductive reasoning, solid communication, and the ability to work a flexible schedule including early mornings, overnights, and weekends. Full-time benefits apply.

Qualifications

• Deductive reasoning and analytical thinking required for store operations.
• Strong communication and supervision abilities are essential.
• Flexibility to work early mornings, overnights, and weekends.

Responsibilities

• Lead and supervise store staff in absence of a manager.
• Coordinate with store management and crews to ensure execution.
• Greet customers, answer questions and resolve complaints with care.
• Promote CVS customer service culture and protect confidentiality.
• Price and stock merchandise; maintain displays and signage.
• Monitor shelves, reset departments and follow weekly plans.

Skills

Deductive reasoning

Analytical skills

Computer skills

Education

High School Diploma Or Equivalent

Job description

CVS Health is seeking a Shift Supervisor to support store management and drive store execution with a strong emphasis on customer service. You will lead staff during shifts, ensure opening/closing procedures, and resolve issues to maintain a positive shopping experience.

The role requires deductive reasoning, solid communication, and the ability to work a flexible schedule including early mornings, overnights, and weekends. Full-time benefits apply.