Shift Leader: Customer-First Food & Retail Team

Applegreen Group; Swedesboro (NJ); Presencial; USD 36.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Meal Discount

Pet Insurance

Paid Time Off

Flexible Schedules

Employee Referral Bonus

Descripción de la vacante

Applegreen USA Welcome Centers Central Services is seeking a Shift Supervisor to lead on-shift teams, ensure excellent customer service, and uphold brand standards in our travel plazas across the Northeast and Midwest. The role requires cash handling, training of new hires, and adherence to food safety procedures.

The position supports flexible scheduling, contributes to daily cash control, and involves tasks from food prep to customer engagement in a fast-paced environment.

Formación

• Cash handling and customer service experience required.
• Shift supervisor or leadership experience preferred.
• Demonstrates ability to interact with the public and coworkers in a friendly, enthusiastic manner.

Responsabilidades

• Lead the activities of team members on shift.
• Provide friendly customer service and resolve complaints.
• Complete opening, daily and closing procedures.
• Operate POS system and process payments.
• Ensure proper food handling and stock management.
• Train new team members and enforce brand standards.

Conocimientos

Cash handling

Customer service

Leadership

Herramientas

POS system

Descripción del empleo

Applegreen USA Welcome Centers Central Services is seeking a Shift Supervisor to lead on-shift teams, ensure excellent customer service, and uphold brand standards in our travel plazas across the Northeast and Midwest. The role requires cash handling, training of new hires, and adherence to food safety procedures.

The position supports flexible scheduling, contributes to daily cash control, and involves tasks from food prep to customer engagement in a fast-paced environment.