Shift Leader: Customer Experience & Team Coach

Wingstop; West Des Moines (IA); On-site; USD 17,000 - 25,000; Full time

Job summary

Wingstop is seeking shift leaders to supervise a shift, ensuring food safety, accurate product preparation, cleanliness, and adherence to standards. You may perform cashier or cook duties while overseeing staff to deliver a flavor experience.

Ideal candidates will train teammates, manage inventory, and uphold Wingstop brand standards, ensuring a positive guest experience and efficient shift operations.

Qualifications

• Trains newer or less experienced crew members in their tasks and responsibilities.
• Practices inventory control standards.
• Promotes Wingstop brand and upholds operating requirements.

Responsibilities

• Performs all tasks and responsibilities of a Wingstop crew member.
• Ensure outstanding service by greeting guests and maintaining high standards.
• Open and/or close the restaurant and meet required work hours.
• Manage and motivate the crew members to maintain efficiency.
• Keep kitchen and dining area clean throughout the shift.
• Ensure health and safety consciousness and proper sanitation.

Skills

Guest service

Staff supervision

Cash handling

Food safety

Job description

Wingstop is seeking shift leaders to supervise a shift, ensuring food safety, accurate product preparation, cleanliness, and adherence to standards. You may perform cashier or cook duties while overseeing staff to deliver a flavor experience.

Ideal candidates will train teammates, manage inventory, and uphold Wingstop brand standards, ensuring a positive guest experience and efficient shift operations.