Shift Leader: Customer Experience & Store Ops

Walgreens; Suwanee (GA); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Suwanee, GA seeks a dependable team member to open and close the store when management is absent, handling required system start-ups and cash procedures. You will assist with deliveries, returns, refunds, and price adjustments while ensuring a clean, organized floor and stockroom ready for business.

You will greet customers, provide product help, and resolve issues to deliver a positive experience.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including all required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, and appropriate cash handling.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Resolves customer issues to ensure a positive customer experience.
• Maintains accurate inventory, pricing, and store appearance.

Skills

Leadership experience

Customer service

Cash handling

English fluency

Store operations knowledge

Job description

Walgreens in Suwanee, GA seeks a dependable team member to open and close the store when management is absent, handling required system start-ups and cash procedures. You will assist with deliveries, returns, refunds, and price adjustments while ensuring a clean, organized floor and stockroom ready for business.

You will greet customers, provide product help, and resolve issues to deliver a positive experience.