Shift Lead - Customer Experience & Store Ops

Walgreens; Chamblee (GA); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Chamblee, GA is seeking personnel to support store operations and customer service. The role involves opening and closing the store in the absence of management, handling cash and store systems, processing returns and refunds, and ensuring the floor and stock room are ready for business hours.

Responsibilities include engaging customers, resolving issues, and contributing to a distinctive Walgreens service experience.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including required systems start‑ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change.
• Models and delivers a distinctive and delightful customer experience.

Skills

Leadership experience

English fluency

Job description

Walgreens in Chamblee, GA is seeking personnel to support store operations and customer service. The role involves opening and closing the store in the absence of management, handling cash and store systems, processing returns and refunds, and ensuring the floor and stock room are ready for business hours.

Responsibilities include engaging customers, resolving issues, and contributing to a distinctive Walgreens service experience.