Shift Lead: Retail Ops & Customer Experience

Walgreens; Carrollton (GA); On-site; USD 23,000 - 28,000; Part time

Job summary

Walgreens in Carrollton, GA seeks a team member to open and close the store in the absence of management, handling cash and ensuring floors and stock rooms are ready for the business day. You will engage customers, process returns and refunds, and support back-door deliveries as needed.

You will also help with price changes, inventory accuracy, displays, and maintaining a clean, compliant store environment while delivering a friendly, helpful shopping experience.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of management with required system start-ups and cash handling.
• Complete returns, refunds, cash drops to the safe, and provide change at registers.
• Model and deliver a distinctive and delightful customer experience.
• Assist with vendor deliveries and back door access as needed.
• Register sales, track price modifications, and manage voids and errors.
• Maintain inventory accuracy and store cleanliness; support displays and pricing.
• Assist with exterior and interior maintenance and compliance with policies.

Skills

Leadership experience

Customer service

Cash handling

English proficiency

Education

PTCB certification or Pharmacy license (state dependent)

Job description

Walgreens in Carrollton, GA seeks a team member to open and close the store in the absence of management, handling cash and ensuring floors and stock rooms are ready for the business day. You will engage customers, process returns and refunds, and support back-door deliveries as needed.

You will also help with price changes, inventory accuracy, displays, and maintaining a clean, compliant store environment while delivering a friendly, helpful shopping experience.