Shift Lead — Store Ops & Customer Experience

Walgreens; Cumming (GA); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Cumming, GA is seeking a capable team member to help run daily operations in the absence of store management. The role emphasizes accurate cash handling, opening/closing procedures, and ensuring the sales floor and stockroom are prepared at start of the day.

You will engage customers, resolve issues, and support inventory and pricing tasks, while coordinating with management on exceptions, displays, and vendor deliveries.

Qualifications

• One year of leadership, supervisory, or key holder experience.
• Fluent English reading, writing and speaking.

Responsibilities

• Open/close the store in management's absence, including systems start-ups and cash handling.
• Prepare floor and stock room for business day; open back door for deliveries.
• Process product returns, void orders, refunds, cash drops, and provide change.
• Model and deliver a distinctive, delightful customer experience.
• Maintain inventory accuracy and price changes; ensure proper signage.
• Assist with vendor orders, displays, resets, and stock rotation.
• Support bookkeeping tasks and store upkeep; ensure clean, orderly conditions.
• Assist at Pharmacy out window and comply with policies.

Skills

Leadership experience

English proficiency

Education

Pharmacy license

Job description

Walgreens in Cumming, GA is seeking a capable team member to help run daily operations in the absence of store management. The role emphasizes accurate cash handling, opening/closing procedures, and ensuring the sales floor and stockroom are prepared at start of the day.

You will engage customers, resolve issues, and support inventory and pricing tasks, while coordinating with management on exceptions, displays, and vendor deliveries.