Shift Leader: Customer Experience & Store Operations

Walgreens; Palo Alto (CA); On-site; USD 29,000 - 33,000; Full time

Job summary

Walgreens in Palo Alto is seeking a proactive team member to support store operations, opening and closing in the absence of management and ensuring the floor and stock room are ready for the business day. You will handle cash duties, returns, refunds, and price changes, while modeling a distinctive and delightful customer experience through friendly greetings and proactive service.

Responsibilities also include assisting with vendor deliveries, inventory accuracy, displays, and basic

Qualifications

• One year of leadership or supervisory experience.
• Experience in a retail key holder role is preferred.
• Strong customer service skills and cash handling ability.

Responsibilities

• Opens and closes the store in the absence of store management, ensuring all systems start-up and cash handling are completed.
• Completes product returns, order voids, refunds, cash drops, and provides change to registers.
• Models and delivers a distinctive and delightful customer experience.

Skills

Leadership experience

Retail key holder

Customer service

Tools

Cash register system

Job description

Walgreens in Palo Alto is seeking a proactive team member to support store operations, opening and closing in the absence of management and ensuring the floor and stock room are ready for the business day. You will handle cash duties, returns, refunds, and price changes, while modeling a distinctive and delightful customer experience through friendly greetings and proactive service.

Responsibilities also include assisting with vendor deliveries, inventory accuracy, displays, and basic