Shift Leader & Crew Chief — Training & Team Growth

IHOP 3511 Katy; Katy (TX); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Job summary

IHOP in Katy, TX is hiring a Crew Chief for a full-time position. You will lead a high-performing team, assign duties, train staff, and ensure smooth operations to deliver exceptional guest experiences.

You will monitor timekeeping, enforce standards, and support schedule management while maintaining security and accurate cash handling. A focus on teamwork and internal growth is emphasized.

Qualifications

• Must be able to speak/read English.
• Good communication skills.
• Basic math skills.
• Able to stay calm under pressure.
• Experience preferred but not required.

Responsibilities

• Assist in preparing and readiness of personnel, equipment, and supplies to meet business needs.
• Assign employee duties and promote teamwork.
• Train new employees and provide refresher training.
• Monitor time cards and adjust schedules to minimize overtime.
• Enforce SOPs, check deliveries for quality and accuracy.
• Handle cash receipts, reconcile funds, and make daily deposits.

Skills

Speak English

Communication skills

Basic math

Stay calm under pressure

Experience preferred

Job description

IHOP in Katy, TX is hiring a Crew Chief for a full-time position. You will lead a high-performing team, assign duties, train staff, and ensure smooth operations to deliver exceptional guest experiences.

You will monitor timekeeping, enforce standards, and support schedule management while maintaining security and accurate cash handling. A focus on teamwork and internal growth is emphasized.