Crew Chief — Lead Team & Training (Full-Time, $16/hr)

IHOP 1948 Flower Mound; Flower Mound (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

IHOP 1948 Flower Mound is seeking a full-time Crew Chief to lead a high-performing team in a fast-paced restaurant environment. You will supervise, train, and motivate staff while ensuring exceptional customer experiences across shifts.

Responsibilities include assigning duties, enforcing standards, coordinating with management, and handling cash deposits. Prior experience is optional but a willingness to learn and grow within the team is essential.

Qualifications

• Ability to speak and read English.
• Good communication skills.
• Basic math skills.
• Ability to remain calm under pressure.

Responsibilities

• Assist in preparing and ensuring readiness of personnel, equipment, and supplies.
• Assign duties, encourage teamwork, and promote a collaborative environment.
• Inform staff about menu items, specials, and promos for consistency.
• Conduct orientation and training for new employees and refresher trainings.
• Supervise performance and behavior, ensure policy adherence, maintain service quality.
• Monitor time cards, adjust schedules to meet restaurant needs and minimize overtime.
• Enforce portion control per SOPs and maintain security during deliveries.
• Handle cash receipts, reconcile funds, and make daily deposits.

Skills

English proficiency

Communication skills

Basic math

Calm under pressure

Job description

IHOP 1948 Flower Mound is seeking a full-time Crew Chief to lead a high-performing team in a fast-paced restaurant environment. You will supervise, train, and motivate staff while ensuring exceptional customer experiences across shifts.

Responsibilities include assigning duties, enforcing standards, coordinating with management, and handling cash deposits. Prior experience is optional but a willingness to learn and grow within the team is essential.