Shift Leader: Coach Teams & Elevate Guest Experience

churchs; Missouri; On-site; USD 29,000 - 36,000; Full time

Job summary

Church's Chicken is seeking a Restaurant Leader to guide on-shift Team Members, coaching them to deliver an outstanding customer experience while ensuring compliance with company policies. The role includes supervising opening/closing duties, overseeing food preparation, and maintaining a clean, friendly operation.

The ideal candidate will be at least 18, have a high school diploma or GED, and preferably a ServSafe certificate.

Qualifications

• Must be at least 18 years old.
• A high school diploma or GED is highly recommended.
• ServSafe food safety training is highly recommended.

Responsibilities

• Monitors and ensures prompt, friendly, and courteous customer service.
• Monitors and ensures all Church’s menu products are prepared and served according to standard procedures.
• Ensures that prepared job assignments and activities are carried out by Team Members.
• Assists Team Members as necessary to prepare quality products, provide service, and maintain a clean restaurant.
• Demonstrates proper procedures for Team Members to follow.
• Ensures that safety and security policies and procedures are enforced.
• Monitors and performs opening and closing duties as required on the Shift Awareness Checklists.
• Follows and ensures the use of proper product procedures for preparation of all menu items.
• Follows procedures for receiving, handling, and storage of food products. Follows proper rotation and icing procedures.
• Maintains professional and ethical leadership behaviors at all times.
• Ensures on-time attendance by each employee for shift.
• Performs other duties as assigned.

Skills

Team leadership

Customer service

Coaching

Training

Cash handling

Shift supervision

Communication

Education

High school diploma or GED

ServSafe food safety training (recommended)

Tools

POS system

Job description

Church's Chicken is seeking a Restaurant Leader to guide on-shift Team Members, coaching them to deliver an outstanding customer experience while ensuring compliance with company policies. The role includes supervising opening/closing duties, overseeing food preparation, and maintaining a clean, friendly operation.

The ideal candidate will be at least 18, have a high school diploma or GED, and preferably a ServSafe certificate.