Shift Leader — Team Coach & Operations Lead

churchs

Town of Texas (WI)

On-site

USD 17,000 - 22,000

Full time

6 days ago
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Benefits offered by this job

Employee discount
Meal benefits

Job summary

Church's Chicken is seeking a dedicated Shift Leader to join our Field Operations team and help deliver an outstanding customer experience on shift. You will coach, train and develop Team Members, ensuring adherence to recipes, safety policies and service standards.

You'll monitor daily operations, manage cash handling, open/close duties, and support the Restaurant General Manager to drive performance. High school diploma recommended; ServSafe training preferred.

Qualifications

  • Must be at least 18 years old.
  • High school diploma or GED recommended.
  • ServSafe food safety training is highly recommended.

Responsibilities

  • Monitors and ensures prompt, friendly, and courteous customer service.
  • Monitors and ensures all Church's menu products are prepared and served according to standard procedures.
  • Ensures that prepared job assignments and activities are carried out by Team Members.
  • Assists Team Members as necessary to prepare quality products, provide service, and maintain a clean restaurant.
  • Demonstrates proper procedures for Team Members to follow.
  • Ensures that safety and security policies and procedures are enforced.
  • Monitors and performs opening and closing duties as required on the Shift Awareness Checklists.
  • Follows and ensures the use of proper product procedures for preparation of all menu items.
  • Follows procedures for receiving, handling, and storage of food products. Follows proper rotation and icing procedures.
  • Maintains professional and ethical leadership behaviors at all times.
  • Ensures on-time attendance by each employee for shift.
  • Performs other duties as assigned.

Skills

Leadership
Cash handling
POS system
Inventory control
Customer service
Staff coaching
Paperwork accuracy
Driver's license
Shift certification

Education

High school diploma or GED
ServSafe training

Job description

Church's Chicken is seeking a dedicated Shift Leader to join our Field Operations team and help deliver an outstanding customer experience on shift. You will coach, train and develop Team Members, ensuring adherence to recipes, safety policies and service standards.

You'll monitor daily operations, manage cash handling, open/close duties, and support the Restaurant General Manager to drive performance. High school diploma recommended; ServSafe training preferred.

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