Shift Leader - Build Teams, Elevate Guest Experience

Del Taco

West Covina (CA)

Presencial

USD 25.000 - 30.000

Jornada completa

Hace 5 días

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Descripción de la vacante

Del Taco is seeking a Shift Manager in California to support the General Manager in running daily restaurant operations and coaching a team to deliver outstanding guest experiences. You will supervise 1–7 team members, ensure compliance with policies, and drive performance across quality, safety, and efficiency.

The role emphasizes leadership, training, and teamwork in a fast-paced environment, with open availability to cover shifts as needed.

Formación

1-2 years of experience in quick service restaurant environment with demonstrated ability to ensure guest satisfaction and ability to train and maintain an on-going guest service delivery.
Demonstrated ability to be a leadership partner with management and staff, and to provide quality service to guests.
Demonstrated ability to handle multiple tasks with effective follow-through.
Demonstrated ability to motivate and lead staff to achieve organizational goals.
General knowledge of computers, POS systems, various electronic devices, and various software.
Ability to perform basic business math skills. Cash handling skills desired.
Excellent organizational skills for keeping detailed records, reports and logs.
Demonstrated ability to visually assess and evaluate safety hazards in the work place as mandated by company safety procedures. Ensure OSHA, local health and safety codes and company safety policies are met/followed.
Ability to communicate, develop and maintain a close, effective relationships colleagues, department managers, partners and the public.
Implement training and development plans and train staff
Ability to read, write and speak effectively in English.
Open availability to work any shifts as needed.
May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate. (e.g., emergencies, changes in workload, rush jobs, or technical developments) All duties are expected to be performed while clocked in.

Responsabilidades

Supports General Manager in supervising team that delivers effective results in the areas of quality, guest service, food cost, labor cost, safety, security, cleanliness and product preparation.
Running shifts and supporting the GM in managing the execution of all Company policies, procedures, programs and systems.
Knowledge of all work station functions and paperwork essential for recording and monitoring each job in the restaurant.
Supervises 1 to 7 Team Members
Ensures objectives are reached in all areas while following all Company guidelines.
Ensure compliance during shifts with all federal, state and local laws and ethical business practices.
Supports GM in creating and maintaining an “Employer of Choice” environment.
Supports GM in providing leadership, direction, training and development to the restaurant team.
Supports GM in supervising and directing the workforce.
Supporting GM in making staffing decisions such as, recommending interviews, and administering disciplinary action as needed.
Delivers effective results in the areas of quality, guest service, safety, security, cleanliness and product preparation.
Exhibits a cheerful and helpful manner
Demonstrates a complete understanding of our menu items and has the ability to explain them to guests accurately
Uses Point of Sale system/cash register to record orders and compute order amounts; collecting payment from guests
Understands and adheres to proper food handling, safety and sanitations standards
Ability to follow all Company operation policies, and procedures
Make recommendations to enhance restaurant operations.
Maintains a professional appearance and grooming standards
May be required to attend business meetings for training and development.