Shift Leader: Build Teams & Elevate Guest Experience

Del Taco; Santa Fe Springs (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Del Taco is seeking a Shift Manager to support store operations and empower the team to deliver an exceptional guest experience. You will assist the General Manager with training, scheduling, and maintaining a positive, productive work environment.

The role requires 1–2 years in quick service supervisory roles, reliable transportation, and the ability to lead shifts, manage performance, and explain menu items to guests.

Qualifications

• 1–2 years of experience in quick service restaurant environment with demonstrated ability to ensure guest satisfaction and ability to train and maintain an on-going guest service delivery.
• Must possess a valid driver’s license and proof of vehicle insurance.
• Food Handlers certification may be required.
• Ability to stand and walk for approximately 95-100% of shift including ability to bend, reach, and lift and carry a max of 50 pounds.

Responsibilities

• Supervise team and ensure quality, guest service, safety, and cost controls.
• Run shifts and enforce company policies.
• Train and develop restaurant staff.
• Explain menu items to guests accurately.
• Use POS/cash handling to process orders.
• Maintain professional appearance and grooming.
• Attend training meetings as needed.

Skills

Leadership

Guest service

Multitasking

Communication

POS systems

Cash handling

Safety compliance

Training staff

English fluency

Organizational

Education

Food Handlers certification

Tools

POS systems

Computers

Job description

Del Taco is seeking a Shift Manager to support store operations and empower the team to deliver an exceptional guest experience. You will assist the General Manager with training, scheduling, and maintaining a positive, productive work environment.

The role requires 1–2 years in quick service supervisory roles, reliable transportation, and the ability to lead shifts, manage performance, and explain menu items to guests.