Shift Manager: Lead Guest Experience & Team Growth

Del Taco; Woodland (AL); Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

Del Taco is seeking a Shift Manager to support the General Manager in running daily restaurant operations and leading a team to deliver an outstanding guest experience.

You will train and coach team members, supervise shifts, ensure adherence to company policies, and maintain quality, safety, and cleanliness standards. Strong communication and organizational skills are essential for success in this role.

Qualifications

• 1–2 years of supervisory or leadership experience in a quick service restaurant.
• Ability to supervise and train staff to deliver quality service.
• Strong guest service orientation and problem-solving skills.
• Excellent communication and organizational skills.
• Valid driver’s license may be required.
• Food Handlers certification may be required.
• Ability to stand and walk for most of shift; lift up to 50 pounds.

Responsabilités

• Supervise team and ensure quality, guest service, safety, and cost controls.
• Run shifts and ensure compliance with company policies and procedures.
• Train and develop restaurant staff and guide successors.
• Support GM in staffing decisions and interviews.
• Explain menu items accurately to guests and handle POS transactions.
• Maintain cleanliness and strict safety standards; follow OSHA guidelines.
• Attend training meetings and contribute to a positive work environment.

Connaissances

Leadership

Guest service

Team supervision

Communication

Open availability

English fluency

Cash handling

Safety & OSHA compliance

Training & development

Basic math

POS systems

Formation

Food Handlers certification

Outils

POS systems

Cash register

Description du poste

Del Taco is seeking a Shift Manager to support the General Manager in running daily restaurant operations and leading a team to deliver an outstanding guest experience.

You will train and coach team members, supervise shifts, ensure adherence to company policies, and maintain quality, safety, and cleanliness standards. Strong communication and organizational skills are essential for success in this role.