Shift Leader: Build Great Teams & Guest Experience

Del Taco; Tehachapi (CA); Sur place; USD 42 000 - 56 000; Plein temps

Résumé du poste

Del Taco is seeking a Shift Manager to support the General Manager in delivering a superior guest experience and to lead the restaurant team to perform at their best.

The role focuses on training, development, operational execution, and compliance with company policies, while fostering a positive, high-performing work environment. Candidates should be able to supervise a small team and work various shifts.

Qualifications

• 1-2 years of experience in quick service restaurant environment with demonstrated ability to ensure guest satisfaction and ability to train and maintain an on-going guest service delivery.
• Demonstrated ability to be a leadership partner with management and staff, and to provide quality service to guests.
• Demonstrated ability to handle multiple tasks with effective follow-through.
• Demonstrated ability to motivate and lead staff to achieve organizational goals.
• General knowledge of computers, POS systems, various electronic devices, and various software.
• Ability to perform basic business math skills. Cash handling skills desired.
• Excellent organizational skills for keeping detailed records, reports and logs.
• Demonstrated ability to visually assess and evaluate safety hazards in the work place as mandated by company safety procedures.

Responsabilités

• Supports General Manager in supervising team that delivers effective results in the areas of quality, guest service, food cost, labor cost, safety, security, cleanliness and product preparation.
• Running shifts and supporting the GM in managing the execution of all Company policies, procedures, programs and systems.
• Knowledge of all work station functions and paperwork essential for recording and monitoring each job in the restaurant.
• Supervises 1 to 7 Team Members
• Ensures objectives are reached in all areas while following all Company guidelines.
• Ensure compliance during shifts with all federal, state and local laws and ethical business practices.
• Supports GM in creating and maintaining an “Employer of Choice” environment.
• Supports GM in providing leadership, direction, training and development to the restaurant team.

Connaissances

Leadership

Guest service

Staff training

Multi-tasking

POS knowledge

English fluency

Open availability

Outils

POS systems

Description du poste

Del Taco is seeking a Shift Manager to support the General Manager in delivering a superior guest experience and to lead the restaurant team to perform at their best.

The role focuses on training, development, operational execution, and compliance with company policies, while fostering a positive, high-performing work environment. Candidates should be able to supervise a small team and work various shifts.