Shift Leader: Build a Fun, Customer‑Driven Team

Bagel Brands; Roseville (MN); On-site; USD 17,908 - 28,929; Full time

Job summary

Caribou Coffee in Roseville, MN is seeking a Shift Leader to guide store operations in partnership with the GM/AGM. You will ensure goals, cleanliness, product knowledge, and guest connections are clear for each shift, while coaching the team for excellence.

You will train teammates on responsibilities, deploy daily plans, and uphold core values. This role emphasizes ownership, teamwork, and ongoing professional growth within a community-focused brand.

Qualifications

• At least 1 year of leadership, restaurant, retail or customer service experience required.
• Able to work early mornings, evenings, some holidays and/or weekends.
• Must be at least 18 years of age.

Responsibilities

• Lead shifts with a focus on team engagement and guest satisfaction.
• Ensure the team follows SOPs and maintains quality standards.
• Train team on role responsibilities, product knowledge and promotions.
• Own shift goals, delegate tasks, and communicate promptly during the shift.
• Assist with store operations, inventory, and deposits as assigned.
• Provide feedback and coaching to team members to improve performance.

Skills

Leadership experience

Restaurant/retail exp

Early mornings / evenings

18+ years old

Team coaching

Guest satisfaction

Education

High school diploma or GED

Job description

Caribou Coffee in Roseville, MN is seeking a Shift Leader to guide store operations in partnership with the GM/AGM. You will ensure goals, cleanliness, product knowledge, and guest connections are clear for each shift, while coaching the team for excellence.

You will train teammates on responsibilities, deploy daily plans, and uphold core values. This role emphasizes ownership, teamwork, and ongoing professional growth within a community-focused brand.