Shift Leader: Lead the Store & Inspire the Team

Bagel Brands; Maple Grove (MN); On-site; USD 17,564 - 29,274; Full time

Job summary

Caribou Coffee in Maple Grove, Minnesota, is seeking a Shift Leader to guide the store during the shift in partnership with the GM. You’ll ensure team clarity on goals, SOPs and guest connections while upholding brand standards.

The ideal candidate has at least one year of leadership or customer service experience, is comfortable with early mornings or evenings, and is eager to develop teammates and foster a positive, inclusive culture.

Qualifications

• At least 1 year of leadership, restaurant, retail or customer service experience
• Ability to work early mornings, evenings, some holidays and/or weekends
• Must be at least 18 years of age

Responsibilities

• Lead shifts focusing on team engagement and guest satisfaction
• Ensure SOPs and quality standards are followed
• Train team on role responsibilities and product knowledge
• Perform administrative tasks as assigned
• Provide feedback and coaching to team members

Skills

Leadership experience

Customer service

Team management

Flexible schedule

18+ years

Education

High school diploma or GED

Job description

Caribou Coffee in Maple Grove, Minnesota, is seeking a Shift Leader to guide the store during the shift in partnership with the GM. You’ll ensure team clarity on goals, SOPs and guest connections while upholding brand standards.

The ideal candidate has at least one year of leadership or customer service experience, is comfortable with early mornings or evenings, and is eager to develop teammates and foster a positive, inclusive culture.