Shift Leader: Bakery Captain for High-Energy Nights

Insomnia Cookies; Chattanooga (TN); In loco; USD 17.000 - 25.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible part-time schedules

Pay on Demand

Paid vacation & sick time

Mentorship & training

Pet insurance

Growth opportunities

Employee discount & free cookies

Descrizione del lavoro

Insomnia Cookies is seeking a Shift Leader for our Chattanooga store at 1351 Broad St Suite 103. You’ll lead the shift, bake, package, and coach the Cookie Crew to deliver a warm guest experience and maintain bakery operations.

You’ll need 1+ year in a customer service role, strong communication, and the ability to work evenings, late nights, weekends, and holidays. 18+ with food-safety certs as needed. This is a fast-paced team environment with growth opportunities.

Competenze

• 1+ year of experience in a customer service focused role
• Strong communication, organization, and problem-solving skills
• Ability to thrive in a fast-paced, team-oriented environment
• Positive attitude with a passion for delivering exceptional guest experiences
• Must be 18 years of age or older
• Ability to obtain any required food safety certifications applicable to the location
• Ability to perform the essential functions of the position with or without reasonable accommodation.

Mansioni

• Lead bakery operations during your shift, ensuring an exceptional guest experience from start to finish.
• Bake, package, and prepare orders while providing exceptional guest service.
• Coach and motivate Cookie Crew members, providing direction, feedback, and support throughout the shift.
• Prioritize and delegate tasks to keep operations running efficiently and meet guest demand.
• Help maintain our standards for product quality, food safety, cleanliness, and speed of service.
• Handle cash management, register accountability, and deposits.
• Communicate important updates and partner with store leadership to keep the bakery operating at its best.
• Jump in wherever needed to help your team succeed.

Conoscenze

Customer service

Communication

Problem solving

Team leadership

Time management

Strumenti

POS systems

Descrizione del lavoro

Insomnia Cookies is seeking a Shift Leader for our Chattanooga store at 1351 Broad St Suite 103. You’ll lead the shift, bake, package, and coach the Cookie Crew to deliver a warm guest experience and maintain bakery operations.

You’ll need 1+ year in a customer service role, strong communication, and the ability to work evenings, late nights, weekends, and holidays. 18+ with food-safety certs as needed. This is a fast-paced team environment with growth opportunities.