Shift Lead - Bakery Night Crew | Flexible Part-Time

Insomnia Cookies; Chapel Hill (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Flexible part-time schedules

Paid vacation and sick time off

Mentorship & training

Pet insurance

Growth opportunities

Team environment

Employee discount and free cookies

Job summary

Insomnia Cookies in Chapel Hill is seeking a Shift Leader to captain bakery operations during day or night shifts. You will lead the cookie crew, ensure great customer service, manage baking and cash handling, and keep the store running smoothly.

Applicants should have at least 1 year in customer service, POS experience, strong communication and leadership skills, and be legally eligible to work in the United States. 18+ required.

Qualifications

• At least 1 year of working experience in a customer service focused role.
• Point of Sales systems experience.
• Outstanding communication, time management, and people skills.
• Outgoing/friendly/patient.
• Detail focused and results-oriented.
• Ability to lead-by-example and motivate others.
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States.
• Must be 18 years or older to be employed.

Responsibilities

• Provide excellent customer service and quality products to guests throughout their bakery experience.
• Support store leadership by maintaining operations during shift, communicating information, monitoring production efficiency, and coaching team members.
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew.
• Support and work alongside the Cookie Crew.
• Provide a safe, clean environment for guests and staff and adhere to safe food handling practices.
• Manage cash handling and deposits.

Skills

Customer service

POS experience

Communication

Time management

People skills

Leadership

Motivation

Physical ability

US work authorization

Age 18+

Job description

Insomnia Cookies in Chapel Hill is seeking a Shift Leader to captain bakery operations during day or night shifts. You will lead the cookie crew, ensure great customer service, manage baking and cash handling, and keep the store running smoothly.

Applicants should have at least 1 year in customer service, POS experience, strong communication and leadership skills, and be legally eligible to work in the United States. 18+ required.