Night Shift Leader — Cookie Crew Captain

Insomnia-Cookies; Chattanooga (TN); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Flexible schedules

Pay on Demand

Vacation and sick time

Mentorship

Pet insurance

Job stability

Growth opportunities

Fun team environment

Employee discount

Job summary

Insomnia Cookies in Chattanooga, TN is seeking a Shift Leader to captain bakery operations during evening and night shifts. You will lead the Cookie Crew, bake, build orders, and interact with guests to deliver memorable experiences.

The role requires at least 1 year in a customer-service setting, strong communication, and the ability to lift up to 40 lbs. Flexible part-time schedules and growth opportunities are offered.

Qualifications

• 1+ year in a customer-service focused role.
• Strong communication, organization, and problem-solving skills.
• Ability to thrive in a fast-paced, team-oriented environment.
• Positive attitude with a passion for delivering exceptional guest experiences.
• Must be 18 years of age or older and able to obtain food safety certifications.
• Ability to lead by example and motivate others.

Responsibilities

• Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries.
• Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, and coaching team members.

Skills

Customer service

Communication

Time management

People skills

Leadership

POS experience

Job description

Insomnia Cookies in Chattanooga, TN is seeking a Shift Leader to captain bakery operations during evening and night shifts. You will lead the Cookie Crew, bake, build orders, and interact with guests to deliver memorable experiences.

The role requires at least 1 year in a customer-service setting, strong communication, and the ability to lift up to 40 lbs. Flexible part-time schedules and growth opportunities are offered.