Shift Leader: Fast-Paced Bakery Lead with Flexible Hours

Insomnia Cookies; Georgia; On-site; USD 13,776,000 - 22,042,000; Full time

Benefits offered by this job

Up to $16/h

Flexible part-time

Pay on demand

Paid vacation/sick time

Training & mentorship

Pet insurance

Growth opportunities

Team environment

Employee discount

Free cookies

Job summary

Insomnia Cookies in East Atlanta is seeking a Shift Leader to guide bakery operations during your shift, deliver warm, friendly guest service, and lead the Cookie Crew to success. You will bake, package, and prepare orders, coach teammates, delegate tasks, and uphold food safety and quality standards while managing cash and deposits.

If you enjoy a fast-paced, team-driven environment and are 18+ with 1+ year of customer service experience, this role offers flexible schedules, training, and

Qualifications

• 1+ year of customer service experience.
• Point of Sales systems experience.
• Outstanding communication, time management, and people skills.
• Outgoing, friendly, patient demeanor.
• Detail oriented and results-driven.
• Ability to lead by example and motivate others.
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States.
• Must be 18 years or older to be employed.

Responsibilities

• Lead bakery operations during your shift, ensuring an exceptional guest experience from start to finish.
• Bake, package, and prepare orders while providing exceptional guest service.
• Coach and motivate Cookie Crew members, providing direction, feedback, and support throughout the shift.
• Prioritize and delegate tasks to keep operations running efficiently and meet guest demand.
• Help maintain our standards for product quality, food safety, cleanliness, and speed of service.
• Handle cash management, register accountability, and deposits.
• Communicate important updates and partner with store leadership to keep the bakery operating at its best.
• Jump in wherever needed to help your team succeed.

Skills

Customer service

POS systems

Communication

Team leadership

Detail oriented

Problem-solving

Lift up to 40 lbs

Legal to work in US

18+ years old

Job description

Insomnia Cookies in East Atlanta is seeking a Shift Leader to guide bakery operations during your shift, deliver warm, friendly guest service, and lead the Cookie Crew to success. You will bake, package, and prepare orders, coach teammates, delegate tasks, and uphold food safety and quality standards while managing cash and deposits.

If you enjoy a fast-paced, team-driven environment and are 18+ with 1+ year of customer service experience, this role offers flexible schedules, training, and