Shift Leader 525

Whitewatercw; Cincinnati, Northern (OH, KY); Hybrid; USD 21,000 - 23,000; Full time

Benefits offered by this job

Starting pay + tips

Flexible scheduling

Paid training

Promotion opportunities

401(k) with company match

Medical, Dental & Vision insurance

Free weekly car washes

Team-oriented environment

Job summary

WhiteWater Express is seeking a Shift Leader in Cincinnati for a full-time, active leadership role. You will oversee shifts, support the team, and ensure excellent customer service while promoting safety and efficiency on site.

Starting pay is $15–$17 per hour plus biweekly tips, with paid training and opportunities for promotion within a fast-growing company. Prior leadership or customer service experience is valued, and you’ll work outdoors in varying weather conditions.

Qualifications

• 18+ years old
• High School Diploma (or equivalent) required
• Previous leadership, retail, hospitality, or customer service experience preferred
• Comfortable working outdoors in various weather conditions
• Able to lift up to 50 lbs and stay active throughout the shift
• Available evenings and weekends
• Strong communication and team leadership skills
• Dependable, motivated, and customer-focused
• Ability to follow safety procedures and company policies
• Must pass a background check

Responsibilities

• Support daily shift operations and assist with team oversight
• Ensure team members understand and complete their responsibilities
• Provide excellent customer service and resolve customer concerns
• Help customers choose wash packages and memberships
• Monitor equipment performance and report maintenance needs
• Assist with incident reports and operational documentation
• Ensure safety policies and procedures are followed
• Support store opening and closing procedures
• Maintain site cleanliness, organization, and wash quality
• Encourage a positive, team-focused work environment

Skills

Leadership

Customer service

Team oversight

Retail experience

Hospitality experience

Education

High School Diploma

Job description

Shift Leader (Full-time)

Drive the Shift. Grow Your Career. | WhiteWater Express

Starting Pay: $15–$17/hour + Biweekly Tips
Multiple shifts available – Hiring Immediately

Looking for a leadership role where you can stay active, support a team, and grow your career?

At WhiteWater Express, this isn’t just a car wash job, it’s your starting point for leadership. We promote from within, offer performance bonuses, and train you to succeed.

No car wash experience? No problem. We provide paid training.

Why You’ll Love Working Here

• $15 hourly pay + tips
• Flexible scheduling
• Paid training – no experience required
• Promotion opportunities
• 401(k) with company match
• Medical, Dental & Vision insurance
• Free weekly car washes
• Fun, team-oriented environment

What You’ll Do (Fast-Paced & Active Role)

• Support daily shift operations and assist with team oversight
• Ensure team members understand and complete their responsibilities
• Provide excellent customer service and resolve customer concerns
• Help customers choose wash packages and memberships
• Monitor equipment performance and report maintenance needs
• Assist with incident reports and operational documentation
• Ensure safety policies and procedures are followed
• Support store opening and closing procedures
• Maintain site cleanliness, organization, and wash quality
• Encourage a positive, team-focused work environment

This is not a desk job. You’ll be on your feet, leading the team, supporting customers, and helping the operation run smoothly throughout the shift.

What We’re Looking For

• 18+ years old
• High School Diploma (or equivalent) required
• Previous leadership, retail, hospitality, or customer service experience preferred
• Comfortable working outdoors in various weather conditions
• Able to lift up to 50 lbs and stay active throughout the shift
• Available evenings and weekends
• Strong communication and team leadership skills
• Dependable, motivated, and customer-focused
• Ability to follow safety procedures and company policies
• Must pass a background check

Growth Opportunity

Many of our Managers started as Shift Leaders.

If you’re looking for:

• Leadership experience
• Career growth in a fast-growing company
• Opportunities to advance into management
• A supportive team environment

WhiteWater Express is the place to grow your career.