Shift Leader

Dunkin' Donuts Incorporated; Willow Grove (PA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Lots of potential for growth within $t

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Job summary

Dunkin' Donuts franchisee in Willow Grove, PA is seeking a Shift Leader to coach Crew Members, uphold Brand standards, and deliver a friendly guest experience on every shift. You will set goals, assign tasks, and motivate the team to perform at peak.

The role emphasizes safety and sanitation, speed of service, and quality of product. Previous cafe or quick service experience is preferred, and the position offers competitive wages, a team-oriented environment, and strong growth opportunities for

Responsibilities

• Provide excellent guest satisfaction, service speed, and product quality
• Previous experience working in a cafe or quick service restaurant preferred
• Show passion about results by setting compelling targets and delivering on commitments
• Meet safety and sanitation standards
• Anticipate and understand guests’ needs and exceed their expectations
• Works well in a team environment

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard

• Provide excellent guest satisfaction, service speed, and product quality
• Previous experience working in a cafe or quick service restaurant preferred
• Show passion about results by setting compelling targets and delivering on commitments
• Meet safety and sanitation standards
• Anticipate and understand guests’ needs and exceed their expectations
• Works well in a team environment