Shift Leader

Pine Tree; Town of Ithaca (NY); On-site; USD 22,386 - 26,174; Full time

Benefits offered by this job

Competitive Pay

Tuition reimbursement

Career development

Health, dental, and vision coverage

401K Savings

Paid Time Off

Free/discounted food and beverage

Job summary

The Wolak Group is hiring a Shift Leader in the Town of Ithaca. In this role, you will lead a team to provide exceptional guest service, train new employees, and ensure operational excellence. Enjoy competitive pay ranging from $16.25-$19.00/hr., health benefits, tuition reimbursement, and a supportive work environment focused on career growth. Join us at our Dunkin’ Franchise and be a part of an incredible team!

Qualifications

• Ability to role model and lead a team to deliver exceptional service.
• Experience in training and coaching employees.
• Strong understanding of operational excellence.

Responsibilities

• Support operational excellence and lead the team to deliver great service.
• Train and coach new and existing employees.
• Ensure safe, quality food/drinks are served.

Skills

Guest Service

Team Leadership

Training and Coaching

Job description

302 Pine Tree Road, Ithaca, New York 14850

The Wolak Group is currently hiring for a Shift Leader to join our network! We are an established Dunkin’ Franchise with 90+ locations and growing.

Nothing makes us happier than providing our guests with America’s favorite coffee, refreshing beverages, tasty baked goods and snacks. Our customers are the reason we are in business, so we strive every day to deliver exceptional service to our guests.

We’ll let you in on a little secret though...while everyone knows that America Runs on Dunkin’, at The Wolak Group, we know that Dunkin’ runs on our incredible team members. Ready to come run with us?

Here’s what’s in it for you:

To keep our amazing team running, employees at our restaurants enjoy a bunch of perks:

• Competitive Pay ranging from $16.25-$19.00/hr., plus tips. Compensation based on skills/prior experience
• Hours that work for you
• Tuition reimbursement through Southern NH University*
• Career development and growth
• Ongoing training and development opportunities
• Comprehensive health, dental, and vision coverage*
• 401K Savings to help you save for the future*
• Paid Time Off (PTO)
• Free/discounted food and beverage items

*Eligibility requirements

Here’s how you will help:

• Support operational excellence by role modeling and leading the team to deliver exceptional Guest Service
• Train and coach new and existing employees
• Ensure team members complete all assigned duties and serve safe, quality food/drinks as part of creating a superior guest experience.

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